PRIVACY

1. Information We Collect

Personal Identification Information

When you visit our arcade or make a purchase, we may collect personal details such as your name, phone number, email address, birth date, and payment information.

Transaction Information

We collect details related to your arcade credits, purchases from our retail section, and other transactional data.

Device and Usage Information

When you interact with our website (if applicable), we may collect technical data such as your IP address, browser type, and browsing activity.

Location Information

With your permission, we may collect and process data regarding your location to provide better services and offers based on your proximity.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services

We use your personal and transaction data to process purchases, manage arcade credit accounts, and ensure prize redemptions.

Communication

Your contact information may be used to send you updates about our services, promotions, and events at Mirai Arcade. You can opt out of marketing communications at any time.

Personalization

We may use your information to tailor our services to your preferences, including personalized offers, game suggestions, and product recommendations.

Customer Support

We use your information to provide customer service, respond to inquiries, and handle requests related to purchases or arcade activities.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption of payment details and regular monitoring of our systems for vulnerabilities. However, no system can guarantee 100% security, and you use our services at your own risk.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us with payment processing, data storage, marketing, and other operational tasks. These providers are contractually obligated to protect your data.

Legal Obligations

We may disclose your information if required by law or to comply with legal processes, protect our rights, or respond to governmental requests.

5. Your Rights

Access and Correction

You have the right to access the personal data we hold about you and request corrections if any information is inaccurate or outdated.

Deletion

You may request that we delete your personal data, subject to legal obligations or ongoing contractual requirements.

Data Portability

You can request a copy of your data in a commonly used format and transfer it to another service provider.

Opting Out

You have the right to opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.

6. Prohibited Use

Cookies

We may use cookies and similar tracking technologies to enhance your experience on our website (if applicable) by remembering your preferences and providing customized content.

Third-Party Analytics

We may use third-party services like Google Analytics to collect and analyze information about how you use our website. These services use cookies to provide us with insights into user behavior. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Mirai Arcade does not knowingly collect personal information from children under the age of thirteen. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website or made available in-store. Your continued use of our services following any updates constitutes your acceptance of these changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@miraiarcade.com.

10. Data Retention

We retain personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will delete or de-identify it in accordance with our retention schedules and applicable law.

11. Your Choices and Rights

You can access, update, or correct certain profile details through your account. You may request deletion of your personal information (subject to legal or contractual requirements), request a copy of your data, or object to certain processing by contacting us. You can opt out of marketing emails at any time via the unsubscribe link; transactional emails related to your membership will continue as needed to provide the service.

12. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information (including encryption of payment details and access controls). No system is 100% secure, and transmission of data is at your own risk. If we become aware of a data incident affecting your information, we will notify you as required by law.

13. International Transfers

Your information may be stored and processed in the United States or other locations where we or our service providers operate. By using our services, you consent to the transfer of your information to the U.S., which may have different data protection laws than your home jurisdiction.

14. Cookies and Tracking Controls

You can manage cookies and similar technologies through your browser settings, including blocking or deleting them. Blocking cookies may impact site functionality. If we use analytics tools like Google Analytics, you can learn about opt-out options in your browser or via the provider’s tools. If required by your jurisdiction, we will present a cookie or tracking preference banner to capture your choices.