Privacy

Effective Date: 10/15/2024
Mirai Arcade (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our arcade, use our services, or make purchases from our retail section. By interacting with us, you agree to the terms outlined in this policy.
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1. Information We Collect
We may collect the following types of personal information:
1.1 Personal Identification Information
When you visit our arcade or make a purchase, we may collect personal details such as your name, phone number, email address, birth date, and payment information.
1.2 Transaction Information
We collect details related to your arcade credits, purchases from our retail section, and other transactional data.
1.3 Device and Usage Information
When you interact with our website (if applicable), we may collect technical data such as your IP address, browser type, and browsing activity.
1.4 Location Information
With your permission, we may collect and process data regarding your location to provide better services and offers based on your proximity.
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2. How We Use Your Information
We use your personal information for the following purposes:
2.1 To Provide Services
We use your personal and transaction data to process purchases, manage arcade credit accounts, and ensure prize redemptions.
2.2 Communication
Your contact information may be used to send you updates about our services, promotions, and events at Mirai Arcade. You can opt out of marketing communications at any time.
2.3 Personalization
We may use your information to tailor our services to your preferences, including personalized offers, game suggestions, and product recommendations.
2.4 Customer Support
We use your information to provide customer service, respond to inquiries, and handle requests related to purchases or arcade activities.
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3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption of payment details and regular monitoring of our systems for vulnerabilities. However, no system can guarantee 100% security, and you use our services at your own risk.
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4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who assist us with payment processing, data storage, marketing, and other operational tasks. These providers are contractually obligated to protect your data.
4.2 Legal Obligations
We may disclose your information if required by law or to comply with legal processes, protect our rights, or respond to governmental requests.
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5. Your Rights
You have the following rights regarding your personal information:
5.1 Access and Correction
You have the right to access the personal data we hold about you and request corrections if any information is inaccurate or outdated.
5.2 Deletion
You may request that we delete your personal data, subject to legal obligations or ongoing contractual requirements.
5.3 Data Portability
You can request a copy of your data in a commonly used format and transfer it to another service provider.
5.4 Opting Out
You have the right to opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.
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6. Cookies and Tracking Technologies
6.1 Cookies
We may use cookies and similar tracking technologies to enhance your experience on our website (if applicable) by remembering your preferences and providing customized content.
6.2 Third-Party Analytics
We may use third-party services like Google Analytics to collect and analyze information about how you use our website. These services use cookies to provide us with insights into user behavior. You can manage your cookie preferences through your browser settings.
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7. Children’s Privacy
Mirai Arcade does not knowingly collect personal information from children under the age of thirteen. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us immediately so we can delete it.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website or made available in-store. Your continued use of our services following any updates constitutes your acceptance of these changes.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@miraiarcade.com.